Step 16: Turn on your Wifi, start searching for updates and after 10+/- minutes you will see 180+ updates coming your way :D. Step 14: Install kb3172614 by opening it. Step 12: Install kb3173424 by opening it. Step 11: Turn off your Wifi, and reboot the surface. Step 8: Once Windows Update is searching for at least 4 hours we came at the point where most of us are stuck. If yes, start searching for updates again. Step 7: If no, try to install the updates again. Step 6: When you finished installing the updates and your surface rebooted again, go to “installed updates” and check if kb2919355 is installed. Step 5: Again you will see a package of updates, this update includes the Windows RT 8.1 Update 1 update (kb2919355). Step 4: After the installation got succeeded, and your surface rt restarted go ahead and search again for updates. Step 3: Search for updates, after 30m-1h you will see a firmware update, press install without modifying the update list. (optional) Step 2: Set up your surface and head to Windows update. Step 1: Restore your Surface RT with the recovery image from the microsoft website. Windows update stuck at “Checking update…”Īfter contacting Microsoft, and doing research for at least a few weeks, I found a solution to this major problem.Īlright, so I got a permanent solution for the Windows Update searching disaster! □ On, a community member named Stjinchan found a solution for fixing Windows Update and Store problems with a complete guide here. Just received an email which stated “we think we know root cause and that we are working to push a fix out quickly but don’t have an exact timeframe.” Update : A Community Member Found a Fix for Windows Update and Store I’ve been in touch with Surface Supportability who have been working with the Windows Team on this. Update: an Official Fix is Coming!Īccording to Barb Bowman, a Microsoft Community moderator, the Surface Support team is aware of the problems and working to push a fix for Surface RT/2 soon. You can follow this problem in the Microsoft Community thread for future updates. And this problem needs to be fixed by Microsoft.
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